Shipping Policy
Thank you for choosing Cottons La Conner. We are committed to ensuring your order is delivered safely, quickly, and in perfect condition.
To ensure a smooth delivery process, please carefully verify that your personal information and shipping address are accurate and complete at checkout. Outdated, incomplete, or incorrect information may result in shipping delays or delivery issues. Please note that we only ship to valid, verified addresses.
1. Order Processing and Timeline
All orders go through a processing period after payment is confirmed. Its length, together with transit time and cost, is shown in the table in section 2.
During this time, our facility performs the following:
- Verification of all order details
- Rigorous quality checks
- Careful packaging to ensure product safety
Order processing is paused on weekends and U.S. federal holidays, including:
- New Year’s Day (January 1)
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day (July 4th)
- Labor Day
- Thanksgiving Day
- Christmas Eve & Christmas Day (December 24–25)
2. Shipping Methods, Delivery Times & Cost
| Address | Production | Carrier transit | Expected total | Rate |
|---|---|---|---|---|
| United States | 3–5 business days | 8–12 business days | 11–17 business days | $7.00 for the first item + $3.00 for each additional item |
| International | 3–5 business days | 10–15 business days | 13–20 business days | $15.00 for the first item + $6.00 for each additional item |
Methods and partners: U.S. orders travel by standard ground shipping with USPS, UPS or FedEx, selected by delivery location and package size. International orders (Europe, Canada & Australia) travel by standard international shipping with DHL, UPS, Yun Express or Yanwen, optimized for the destination region.
The exact shipping cost is calculated and shown at checkout before you pay.
Once the order has been dispatched from the processing center, a shipment notification containing a tracking link will be automatically sent to the customer’s registered email address.
Please note that actual transit times may vary during peak seasons, due to local carrier issues, or during regional customs processing.
3. Supported Delivery Areas
Currently, we offer shipping services to the following regions:
- United States: Delivery to residential and commercial addresses, including P.O. Boxes (Note: APO/FPO/DPO military addresses are not currently supported).
- International destinations: Delivery supported across extensive networks in Europe, Canada, and Australia via standard shipping channels.
4. Important Delivery Information
Total Delivery Time = Processing Time + Transit Time
Delivery timeframes stated on our online store are estimates. Actual delivery schedules may vary due to factors beyond our control, such as:
- Shipping carrier operations
- Unexpected customs clearance procedures
- Adverse weather conditions
- High order volumes during holiday seasons
- Incorrect or incomplete address information provided at checkout
While we strive to optimize internal processes for rapid order fulfillment, Cottons La Conner is not liable—operationally or financially—for shipping delays caused by third parties or global disruptions. We recommend placing orders early for time-sensitive deliveries or holiday gifts.
Additional Information
Shipping to Multiple Addresses
Our payment system does not support splitting a single order for delivery to multiple addresses. If you wish to ship items to different locations, please place separate orders for each address. Customs duties, import fees, and other taxes (for international orders)
Customs Fees & VAT (International Orders)
All cross-border international orders are processed on a DDU (Delivered Duty Unpaid) basis. Cottons La Conner does not calculate, collect, or charge international VAT, import duties, or customs service fees during the checkout process.
Consequently, the recipient is responsible for paying any customs clearance fees, import duties, or local taxes applicable in the destination country. We recommend consulting your local customs authority to estimate these costs before placing an order.
Need support?
If you have any questions, concerns, or need support with your order, please contact us at:
Email: [email protected]
Support: Monday – Friday, 8 AM – 5 PM (GMT-7). Most inquiries are answered within 24 hours.